Hilton Garden Inn Stoke On Trent
What Guests Say
Rooms are excellent, very clean and comfortable my only problem was no opening windows for fresh air, not a fan of air con so room was uncomfortably warm even with heating turned off.
Carol
June 2024
Didn't have breakfast - location was good for our needs. Room was spacious and comfortable, although the heating could have been easier to operate as the fan seemed to blow out cool air whatever we set the temperature to! The staff were helpful and friendly and the evening meal good value and tasty with a varied menu.
Chris
September 2024
We had to make a last minute reservation at the Hilton Garden Inn - when we arrived the same morning, we were allowed an early check in since the rooms were ready, which we really appreciated. The bed and pillows were extremely comfortable and when asked we were quickly given an additional duvet, which was perfect for a good night sleep.
Monika
October 2024
Good location for the Emma Bridgewater factory, amongst other things. Very clean and modern hotel. Room really good size with a nice bathroom. Hairdryer provided. Good breakfast also. Parking was convenient and only over the road in their own car park. Biggest towels we've ever had in a hotel. Bed was super comfy and so were the pillows. Staff were friendly and welcoming.
Abi
September 2024
Our room was clean and tidy and had nice views. We got a good night's sleep. Reception staff were friendly and helpful.
Debbie
July 2024
Clean, good location, bar and restaurant area very nice to relax and eat, breakfast was tasty, bed very comfortable and bathroom has great facilities.
Stacey
July 2024
Close to where I was attending, in walking distance. Very clean hotel , polite staff and gave me complimentary extra hour for checking out.
Tracy
July 2024
Conveniently located on a ring road and close to motorways. The staff were very pleasant and helpful, especially in the bar and restaurant. Rooms are spacious and clean with very good facilities, including numerous USB points. The restaurant, whilst not haute cuisine, offers a reasonably priced and better than average menu. Breakfast is more than adequate.
Ron
May 2024
I recently stayed at the Hilton Garden Inn and found the hotel itself to be quite nice. The rooms were clean and comfortable, and the overall ambiance was pleasant. However, I was disappointed with the customer service. When I needed assistance, the staff seemed indifferent and not particularly eager to help. While the hotel had great amenities, the lack of support from the staff unfortunately detracted from my overall experience. A little more attention to guest needs would make this a much better place to stay.
Haywat
August 2024
Bed was really comfortable and the room was nice and quiet with a very large shower. Staff very friendly and hotel was close to local pubs and takeaways. Communal areas were very nice and car park was right behind the hotel charged at £9 per night.
Catherine
October 2024
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